About Me:

hi there! It’s nice to meet you.

Resilient, detail-obsessed, and endlessly adaptable, I’m a customer experience pro who thrives in fast-paced environments where empathy, execution, and clear communication make all the difference. With a strong background in client onboarding, customer success, and account management, I specialize in building lasting relationships, optimizing workflows, and empowering clients to feel confident and supported at every stage.

From launching luxury resorts under tight deadlines to streamlining onboarding systems, I bring a warm yet calm, solutions-focused energy and a deep love for making the complex feel effortless. I’m fluent in CRM tools, project management platforms, and emotional intelligence. I believe in showing up with heart, hustle, grit, and passion for people.

Quotes I live by:

"Taking on a challenge is a lot like riding a horse, isn't it? If you're comfortable while you're doing it, you're probably doing it wrong."

"Just listen to your gut, and on the way down to your gut, check in with your heart. Between those two things, they’ll let you know what’s what.”

- Ted Lasso